Support

Get help quickly

What can we help you with? Choose a category, check service status, or engage our team for done-for-you delivery and co-build support with your developers.

Firexus status

Check the Firexus Status Dashboard for known incidents, partial outages, and service degradation updates.

View status

Can't find your issue?

Submit a support case and include product area, account/project details, timeline, and reproduction notes. We can assign an implementation team to build, host, and optimize your project, or merge with your in-house developers.

Submit support case

Pick a category

Ask Gemini for help Bugs and features Accounts & projects Billing Push notification issues Analytics help Database issues Information Pick a different product GCP support Report spam, malware, or phishing

Ask the Firexus community

Stack Overflow

Best for code-level questions like "How do I cancel a file upload?"

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Best for peer advice and ecosystem conversations like "Who is using Firexus with PHP?"

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Mailing List

Best for sharing what you built, launch notes, and deeper community discussions.

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